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Pam Cadarr, Torrington Care Center

Pam Cadarr

Pam Cadarr has been a member of the team in Torrington for 18 years, first as an employee of Connecticut Oncology and Hematology and more recently at our Smilow Cancer Hospital Care Center.
Originally, Pam was working in reimbursement, but soon transitioned to a Health Information Management Technician (HIM Tech).

Monday through Friday, Pam is responsible for scanning medical records and images into EPIC and fulfilling the many requests that come in from patients and physicians. She was heavily involved in the transition from 100% paper medical charts to the EPIC digital record system in 2013, which is now used widely across the Yale New Haven Health System, and she believes it is a big improvement. "The process of fulfilling a request from a patient or a doctor is so much better," Pam explains. "It is quicker and everyone can see the same information. We can also fulfill requests faster and patients are very appreciative as a result."

2018 marks 18 years that Pam has been working in health reimbursement and now health information management, and after all these years, she still loves her job. Interacting with her coworkers and having every day be a little different is what make her day. Some days it can be a scavenger hunt, but with different challenges and knowing that she is part of the process in assisting patients and doctors, Pam has no intention of stopping anytime soon.