iLab Operations Software

The iLab Operations Software team, now part of Agilent Technologies, is the leader in providing web-based management services to academic research institutions with customers that include leading NIH-funded universities, research hospitals, and independent institutes. The iLab Operations Software (iLab) offers a suite of web-based tools for academic research management.

The functionality includes:

• Core facility service request management
• Enhanced sample management functionality
• Equipment reservation and usage tracking
• Billing and invoicing, reporting, consumables management, and lab requisitioning and spend tracking tools
• Researchers can find all institution-supported or partner-supported services or supported resources (e.g., equipment) in one central location and request services or reserve resources through a common process using their institution logins
• Researchers can monitor the status of their requests and reservations at any time
• File attachments, communications with the service provider, and billing information are all linked to each request, streamlining the billing process and providing quick reference when needed